Boston Applied Biologics Privacy Policy
Welcome to www.bostonbiologic.com (the “Site”), a website operated by Boston Applied Biologics, LLC (“BAB”, “we”, “us”, or “our”). If you’re reading this, you know that our Site provides users with an opportunity to learn more about pain management and our pain management services. We know you are concerned about your privacy, so we developed this privacy policy (“Privacy Policy”) to explain how we collect, use, and disclose information from and/or about you.
We take your privacy seriously, and we want you to know how we collect, use, share and protect your information. In addition to this privacy policy, users of the completepaincare.com site should consult the site terms of use. Policies specifically related to patient information (protected health information, or PHI) submitted through Complete Pain Care LLC’s patient portal can be reviewed here: HIPAA Notice of Privacy Practices
So we are clear about the terminology we are using, when we use the phrase “Personal Information” in this Privacy Policy, we mean contact information (e.g., name, address, email address, or telephone number) and any other non-public information that is used or intended to be used to personally identify an individual. When we use the phrase “Anonymous Information” in this Privacy Policy, we mean information that is neither used nor intended to be used to personally identify an individual.
Please read this policy carefully.
The terms and conditions of use policy, and the privacy policy, identify what users of bostonbiologic.com (“Users”) can expect from this site, and what we expect from Users. By accessing any areas of this site, Users are deemed to have accepted Boston Applied Biologics, LLC terms and conditions of use, and this privacy policy identified throughout bostonbiologic.com.
Children.
The Site is not directed to children and children are not eligible to use our Site. Protecting the privacy of children is very important to us. We do not collect or maintain Personal Information from people we actually know are under 18 years of age, and no part of our Site is designed to attract people under 18 years of age. When the Site does collect age information, and Users identify themselves as under 18, we will take steps to remove that User’s Personal Information from our databases and to prevent the User from utilizing the Site.
How We Collect Information.
- Information Collected by Our Servers. To make our Site more useful to you, our servers (which may be hosted by a third party service provider) collect information from you, including your browser type, operating system, Internet Protocol (“IP”) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit.
- Log Files. As is true of most websites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, Internet service provider (“ISP”), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, administer the Site, track users’ movements around the Site, gather demographic information about our user base as a whole, and better tailor our Site to our users’ needs. For example, some of the information may be collected so that when you visit the Site again, it will recognize you and the information could then be used to serve advertisements and other information appropriate to your interests. Except as noted in this Privacy Policy, we do not link this automatically-collected data to Personal Information.
- Like many online services, we use cookies to collect information. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing the website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs.
- Third Party Analytics. We may use a third party tracking service such as Google Analytics to track and analyze Anonymous Information from users of our Site. Such third parties may use Cookies to help track user behavior. The use of these Cookies by third parties is not covered by our Privacy Policy. We do not have access or control over these Cookies. For example, Google Analytics collects only the IP address assigned to you on the date you visit the Site, rather than your name or other personally identifying information. We do not combine the information generated through the use of Google Analytics with your personal information. Although Google Analytics plants a persistent Cookie on your web browser to identify you as a unique user the next time you visit the Site, the Cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to the Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.
How We Use Information.
- Contact you if you filled out a contact form;
- Provide you with the Site and customer support;
- Tailor the features, performance and support of the Site to you;
- Market our products and services to you that we believe may be of interest to you;
- Respond to your requests, resolve disputes and/or troubleshoot problems;
- Improve the quality of the Site and the Products; and
- Communicate with you about medical conditions, the Site and the Products.
Forms that you fill out or email communications that you send to us via the email links on our site may be shared with a customer service representative, employee, medical expert or agent that is most able to address your inquiry. We make every effort to respond in a timely fashion once communications are received. Once we have responded to your communication, it is discarded or archived, depending on the nature of the inquiry. Your email address may be added to a newsletter list and then you will receive an additional request to opt-in. If you do not opt-in or you choose to opt-out you will not hear from us.
bostonstemcell.com provides you with the opportunity to receive communications from us. You can fill out a request for more information, email us or sign up for a free email newsletter. You can unsubscribe from this newsletter at any time.
Boston Applied Biologics, LLC
600 Worcester Rd, Ste 301
Framingham MA 01702
Do Not Track Request.
Compliance Officer
Boston Applied Biologics, LLC
600 Worcester Rd, Ste 301
Framingham MA 01702
Data retention.
How We Disclose Information.
- To third parties to whom you ask us to send Personal Information;
- To a parent company, any subsidiaries, joint ventures, or other companies under a common control (collectively, “Affiliates”), in the event we have such Affiliates in the future, in which case we will require our Affiliates to honor this Privacy Policy.
- If we believe in good faith that such disclosure is necessary to (i) respond to your contact form, (ii) resolve disputes, investigate problems, or enforce our Terms of Use; (iii) comply with relevant laws or to respond to requests from law enforcement or other government officials relating to investigations or alleged illegal activity, in which case we can (if you authorize us to) disclose Personal Information without subpoenas or warrants served on us; or (iv) protect and defend our rights or property or the rights and property of you or third parties.
Some aspects of our Site may enable you to post content to social networking services (SNSs) such as Facebook or Twitter. If you choose to do this, we will provide information to such SNSs in accordance with your elections. You acknowledge and agree that you are solely responsible for your use of those websites and that it is your responsibility to review the terms of use and privacy policy of the third party provider of such SNSs. We will not be responsible or liable for: (i) the services or availability or accuracy of such SNSs; (ii) the content, products or services on or availability of such SNSs; or (iii) your use of any such SNSs.
Information Disclosed to Third Parties
The Site may contain links to other websites that are not owned or controlled by us, including our partner sites. We have no control over, do not review and are not responsible for the privacy policies of or content displayed on such other websites. When you click on such a link, you will leave our Site and go to another site. During this process, another entity may collect Personal Information or Anonymous Information from you. The Site may also contain links to other websites controlled by us but which operate under different privacy policies. Please review the privacy policy of any new website you visit.
Updating and Controlling Your Information.
Updates and Changes to this Privacy Policy
Contact information
Compliance Officer
Boston Applied Biologics, LLC
600 Worcester Rd, Ste 301
Framingham, MA 01702
If you’ve contacted the website about a privacy-related concern and you do not believe your problem has been addressed, you may file a complaint by calling the confidential compliance line at Boston Applied Biologics, LLC 508-231-5700, extension 422.
This Policy was last revised: Jan 08, 2024.
